Gatherer file restore failure Rule

Overridable Parameters

Parameter Name Default Value Description Override
Priority 1  
Severity 2  

Run As Profiles

Name
Default

Alert Details

Message Priority Severity
Gatherer file restore failure Medium Critical

Rule Knowledgebase

Summary

An error occurred in the Microsoft SharePoint Portal Server Search (SharePointPSSearch) service. The gatherer files cannot be restored.

Causes
This rule does not contain any causes.
Resolutions

To resolve this issue execute the following steps:

Ensure that you have sufficient free hard disk space. To review the current free space utilization on the computer, start the following view:

Start Disk Capacity View

If necessary Increase the amount of free hard disk space.

Ensure that you have sufficient system resources for this operation, and close any unnecessary programs. To review the current memory utilization on the computer start the following view:

Start Memory Utilization View

Ensure that the logon credential for the Search service are valid and current. The account for the administration service can be viewed though the Service snap-in which can be found in the Computer Management console. The following task will start the Computer Management console:

Start Computer Management Console

If the issue persists, restart the SharePointPSSearch service. The service can be stopped and restarted using the following tasks:

Stop SharePoint Portal Server Search Service

Start SharePoint Portal Server Search Service

If the issue still persists, your physical hard drive may need to be replaced.

For information about the SharePointPSSearch service, see the Microsoft Office SharePoint Portal Server 2003 Administrator's Guide.

External References
This rule does not contain any external references.

See Also for SharePoint Portal Server Management Pack


Downloads for SharePoint Portal Server Management Pack

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