Failed to load protocol handler Rule

  • ID:  Failed_to_load_protocol_handler
  • Description:   
  • Target:  SPS 2003 Search Service
  • Enabled:  On Standard Monitoring

Overridable Parameters

Parameter Name Default Value Description Override
Priority 1  
Severity 2  

Run As Profiles

Name
Default

Alert Details

Message Priority Severity
Failed to load protocol handler Medium Critical

Rule Knowledgebase

Summary

An error occurred in the Microsoft SharePoint Portal Server Search (SharePointPSSearch) service. The protocol handler cannot be loaded, and sites that require the protocol handler cannot be crawled.

Causes
This rule does not contain any causes.
Resolutions

To resolve this issue execute the following steps:

Look in the Application event log for related events and information. The Application event log can be viewed through the Event Viewer snap-in which can be found in the Computer Management console. The following task will start the Computer Management console:

Start Computer Management Console

Address any issues in the event log that are responsible for this failure.

Run a full update of the content index.

If the error persists, contact product support for the provider of the protocol handler for more information.

For information about the SharePointPSSearch service, see the Microsoft Office SharePoint Portal Server 2003 Administrator’s Guide.

External References
This rule does not contain any external references.

See Also for SharePoint Portal Server Management Pack


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