Alert information is not available. This error can occur in two situations:
The component settings database (database name ends in _SERV) is not fully created. After the database is fully created, the error message disappears.
There is a problem connecting to the component settings database.
If the error occurs because the component settings database is not fully created, no action is required. The error message will disappear after the database is fully created.
If the error occurs because there is a problem connecting to the component settings database, look for details about the error in the SPSNotificationService.log file. To access this file, do the following:
On the SharePoint Portal Server Central Administration for Server_Name page, in the Component Configuration section, click Configure diagnostic settings.
On the Configure Diagnostic Settings for Server_Name page, in the View Diagnostic Logs section, click the entry for SPSNotificationService.log that includes the time when the error occurred, and then click View Log.