• Management Pack:  SCOM 2016
  • MP Version:  1.0
  • Released:  10/19/2018
  • Publisher:  Microsoft

AEM: File Share Error Rule

  • ID:  Microsoft.SystemCenter.CM.AEM.FileShareError.Alert
  • Description:  This rule generates alerts when one or more of the Agentless Exception Monitoring (AEM) modules encounters an error while interacting with the file share from this management server.
  • Target:  Management Server
  • Enabled:  Yes

Overridable Parameters

Parameter Name Default Value Description Override
Priority 1  
Severity 1  

Run As Profiles

Name
Default

Alert Details

Message Priority Severity
AEM: File Share Error Medium Warning

Rule Knowledgebase

Summary

AEM is not able to access the file share that has been configured for collecting error reports from various clients.

Causes

File share is not reachable from this Management Server by AEM. This may happen due to several reasons. It can happen if the file share is not online any more or there are ACL issues. Information about the failure is available in the associated Event and Alerts.

Resolutions

The description of the Alert contains information on the problem encountered. Please check the associated event details and any other events that happened around the time of this failure to diagnose the problem. To fix access issues, Client Monitoring Action Account's run as account needs to be added to AEMAgent group. Execute 'AEM: Fix Permissions' task associated with Crash Listener entity on this Management Server. Once this issue is fixed, either restart the System Center Management Health Service or re-enable Client Monitoring for this Management Server.

Try executing the 'AEM: Fix Permissions' task against the Crash Listener entity on this Management Server. The description of the Alert contains information on the problem encountered. Please check the associated event details and any other events that happened around the time of this failure to further diagnose the problem.

External References
This rule does not contain any external references.

See Also for SCOM 2016 Management Pack


Downloads for SCOM 2016 Management Pack

AZURE OPTIMIZATION ASSESSMENT GET STARTED
MIGRATION TO AZURE GET STARTED
SYSTEM CENTER MIGRATION TO AZURE GET STARTED
MIGRATION TO AZURE FOR SQL AND WINDOWS 2008 GET STARTED