• Management Pack:  Exchange Server 2003
  • MP Version:  6.0.6702.0
  • Released:  10/12/2009
  • Publisher:  Microsoft

Error 0x80040154 calling StrInitialize in Reapi.dll. Rule

  • ID:  Error_0x80040154_calling_StrInitialize_in_Reapi_dll
  • Description:   
  • Target:  Exchange IS Service
  • Enabled:  On Essential Monitoring

Overridable Parameters

Parameter Name Default Value Description Override
Priority 1  
Severity 1  

Run As Profiles

Name
Default

Alert Details

Message Priority Severity
Error 0x80040154 calling StrInitialize in Reapi.dll. Medium Warning

Rule Knowledgebase

Summary

This event may be accompanied by an inability to start the Microsoft Exchange Information Store service. The actual error code in the description section might vary, depending on the underlying cause of the problem.

This problem occurs because a server name that is not valid is passed into the Microsoft Exchange Routing Engine. When the Microsoft Exchange Information Store service starts, it makes a call to the Microsoft Exchange Routing Engine (through Reapi.dll) to build the routing table. If a server name that is not valid is passed into Reapi.dll, the Information Store service does not start, and this and several related events are logged in the application event log.

Sample Event:

Event Type: Error

Event Source: MSExchangeIS

Event Category: General

Event ID: 9538

Description: Error 0x80070057 calling StrInitialize in REAPI.DLL.

Related Events:

Event ID 5000, 7024, 9098

Causes

There could be varied causes for this event, but the following are the most common:

Multiple recipient policies are displayed with the same priority.

A Microsoft Exchange Server 5.5 site was removed from the organization, but it is still partially listed in the Exchange System Manager.

Some values are missing on the Server object Network Address attribute in Active Directory.

The Exchange Domain Servers group does not have the appropriate permissions in Active Directory.

Resolutions
  • Check to ensure that the recipient policies do not all have the same priority.

  • Verify that if any Exchange Server site was removed, it no longer shows up in Active Directory.

  • Verify that the various values on the Network Address attribute for the Server object are present in Active Directory. Compare with a working server, if possible.

External References

For more information about MSExchangeIS event 9538, see:

See Also for Exchange Server 2003 Management Pack


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