Skype for Business Server Audio/Video Conferencing to Skype for Business Server Audio/Video Authentication connectivity Monitor

  • ID:  Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.AVConf.AVMCU_E_MRAS_REQUEST_FAILED_ALARM
  • Description:  Skype for Business Server Audio/Video Conferencing to Skype for Business Server Audio/Video Authentication connectivity
  • Target:  Audio Video Conferencing Component
  • Enabled:  Yes

Operational States

Name State Description
Success state for Monitor 'Skype for Business Server Audio/Video Conferencing to Skype for Business Server Audio/Video Authentication connectivity' Success  
Error state for Monitor 'Skype for Business Server Audio/Video Conferencing to Skype for Business Server Audio/Video Authentication connectivity' Error  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Error state for Monitor 'Skype for Business Server Audio/Video Conferencing to Skype for Business Server Audio/Video Authentication connectivity' (Error) [Skype] The Audio/Video Conferencing Server cannot reach the Audio-Video Edge Server. Medium Critical Yes

Run As Profiles

Name
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Monitor Knowledgebase

Summary

The Audio/Video Conferencing Server cannot reach the Audio-Video Edge Server.

Causes

The Audio/Video Conferencing Server being unable to reach the Audio-Video Edge Service may be due to network connectivity issues, or the Audio-Video Edge Service pool being unavailable. This will impact Audio/Video Conferencing Server for users joining from outside of the enterprise network. This will also prevent the enforcement of Call Admission Control, if it is deployed. For additional information to troubleshoot the issue, please look at the event AVMCU_E_MRAS_REQUEST_FAILED (Event ID: 32018)

Resolutions

Please ensure connectivity and availability of the Audio-Video Edge Service for the Audio/Video Conferencing Server to verify this issue is corrected. Note: In Case the Audio-Video Edge Service is not deployed, and only a Call Admission Control server is deployed, this issue means the Audio/Video Conferencing Server is unable to reach the Call Admission Control Server.

External References
This monitor does not contain any external references.

See Also for Lync Server 2015 Monitoring Management Pack


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