Mediation server service - Major trunking peer call completion failure Monitor

  • ID:  Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.MediationServer.MEDIATIONSERVER_MAJOR_TRUNKING_PEER_CALL_COMPLETION_FAILURE_ALARM
  • Description:  Mediation server service - Major trunking peer call completion failure
  • Target:  Mediation Server Component
  • Enabled:  Yes

Operational States

Name State Description
Success state for Monitor 'Mediation server service - Major trunking peer call completion failure' Success  
Error state for Monitor 'Mediation server service - Major trunking peer call completion failure' Error  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Error state for Monitor 'Mediation server service - Major trunking peer call completion failure' (Error) [Skype] The Mediation Server service has encountered a major call completion problem with these Trunk peer(s). Medium Critical Yes

Run As Profiles

Name
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Monitor Knowledgebase

Summary

The Mediation Server service has encountered a major call completion problem with these Trunk peer(s).

Causes

Calls to this Trunk failed 5 times with failure final responses. Check other MOM alerts for more details.

Resolutions

If the failure is MEDIATIONSERVER_GATEWAY_SDP_NEGOTIATION_FAILED (Event ID: 25039), make sure that configuration for SRTP is consistent between the Mediation Server and the Trunk, and that there is intersection in the voice codec supported on the Trunk and on the Mediation Server. If the failure is due to CALL_FAILURES_DUE_TO_UNEXPECTED_GATEWAY_INTERACTION, there is some internal issue with the Trunk peer's link to the Mediation Server (misconfiguration, load) that is causing it not to complete calls. Please consult the failure reports on the Monitoring Server for more details.

External References
This monitor does not contain any external references.

See Also for Lync Server 2015 Monitoring Management Pack


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