Mediation server service - Major internal problem causing failed calls Monitor

  • ID:  Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.MediationServer.MEDIATIONSERVER_MAJOR_INTERNAL_FAILURE_ALARM
  • Description:  Mediation server service - Major internal problem causing failed calls
  • Target:  Mediation Server Component
  • Enabled:  Yes

Operational States

Name State Description
Success state for Monitor 'Mediation server service - Major internal problem causing failed calls' Success  
Error state for Monitor 'Mediation server service - Major internal problem causing failed calls' Error  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Error state for Monitor 'Mediation server service - Major internal problem causing failed calls' (Error) [Skype] The Mediation Server service has encountered a major internal problem that may be causing it to fail calls. Medium Critical Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The Mediation Server service has encountered a major internal problem that may be causing it to fail calls.

Causes

Check other MOM alerts for more details. CALLS_REJECTED_DUE_TO_LOAD and the LOAD_CALL_FAILURE_INDEX counter are examples of counters that signal overload conditions. The MEDIATIONSERVER_UNEXPECTED_EXCEPTION (Event ID: 25018) and MEDIATIONSERVER_UNEXPECTED_SIGNALING_EXCEPTION (Event ID: 25027) are examples of events that signal internal error conditions.

Resolutions

If the cause for the alarm is an overload condition, consider deploying additional Mediation Servers in this cluster. If the cause is due to an unexpected exception, consider restarting the service.

External References
This monitor does not contain any external references.

See Also for Lync Server 2015 Monitoring Management Pack


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