Agent presence contact object Monitor

  • ID:  Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.RGS.ACD_MMS_PRESENCE_WATCHER_NOT_FOUND
  • Description:  Agent presence contact object
  • Target:  Response Group Component
  • Enabled:  Yes

Operational States

Name State Description
Success state for Monitor 'Agent presence contact object' Success  
Error state for Monitor 'Agent presence contact object' Error  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Error state for Monitor 'Agent presence contact object' (Error) [Skype] Skype for Business Server 2015, Response Group Service Match Making could not find the Contact objects used for subscribing to agents' presence. Medium Critical Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

Skype for Business Server 2015, Response Group Service Match Making could not find the Contact objects used for subscribing to agents' presence.

Causes

The application has not been properly activated or the Contact object was deleted.

Resolutions

Deactivate and then activate the application for this pool.

External References
This monitor does not contain any external references.

See Also for Lync Server 2015 Monitoring Management Pack


Downloads for Lync Server 2015 Monitoring Management Pack

AZURE OPTIMIZATION ASSESSMENT GET STARTED
MIGRATION TO AZURE GET STARTED
SYSTEM CENTER MIGRATION TO AZURE GET STARTED
MIGRATION TO AZURE FOR SQL AND WINDOWS 2008 GET STARTED