Current number of calls Monitor

  • ID:  Microsoft.LS.2015.Monitoring.UnitMonitor.ThresholdPC.RGS.PERF_ACD_MM_CURRENT_NUM_CALLS
  • Description:  Current number of calls
  • Target:  Response Group Component
  • Enabled:  Yes

Operational States

Name State Description
Over Threshold state for Monitor 'Current number of calls' Error  
Under Threshold state for Monitor 'Current number of calls' Success  
Under Threshold Over Threshold state for Monitor 'Current number of calls' Warning  

Overridable Parameters

Parameter Name Default Value Description Override
Frequency 900 Frequency
Warning Threshold 400 Warning Threshold
Error Threshold 500 Error Threshold

Alert Details

Monitor State Message Priority Severity Auto Resolution
Over Threshold state for Monitor 'Current number of calls' (Error) [Skype] The number of calls that are currently being handled. Medium Critical Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The number of calls that are currently being handled.

Causes

There are too many RGS calls currently handled by this pool.

Resolutions

If the number of calls stays high and overall server performance is affected, you may consider adding an additional RGS pool to your deployment.

External References
This monitor does not contain any external references.

See Also for Lync Server 2015 Monitoring Management Pack


Downloads for Lync Server 2015 Monitoring Management Pack

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