• Management Pack:  Exchange Server
  • MP Version:  14.02.0071.0 for Exchange Server 2010
  • Released:  4/6/2011
  • Publisher:  Microsoft

Client Access Class

  • ID:  Microsoft.Exchange.2010.ClientAccessRole
  • Description:   
  • Class Hierarchy: 
    Entity
    Logical Entity
    Computer Role
    Windows Computer Role
    Server Role
    Client Access

  • Attributes:  Public, Hosted
Login
NonServiceImpacting: Your Autodiscover service configuration isn't secure. To fix this problem, disable anonymous access on the Autodiscover virtual directory. Forensic: MSExchangeImap4: Average LDAP Latency Red>1000ms Forensic: MSExchangeImap4: Mailbox Offline Errors Rate Red>10 per min Forensic: MSExchangeImap4: Permanent Active Directory Errors Rate Red>10 per min Forensic: MSExchangeImap4: Permanent Storage Errors Rate Red>10 per min Forensic: MSExchangeImap4: Transient Active Directory Errors Rate Red>10 per min Forensic: MSExchangeImap4: Transient Errors Rate Red>10 per min Forensic: MSExchangeImap4: Transient Mailbox Connection Failures Rate Red>10 per min Forensic: MSExchangeImap4: Transient Storage Errors Rate Red>10 per min NonServiceImpacting: There was an Outlook Web App connectivity (External) transaction failure. The Test-OWAConnectivity cmdlet must be run on a Client Access server. NonServiceImpacting: There was an Outlook Web App connectivity (Internal) transaction failure. The Test-OWAConnectivity cmdlet must be run on a Client Access server. NonServiceImpacting: An Exchange Control Panel connectivity (Internal) transaction failure occurred. Test-ECPConnectivity must be run on an Exchange server. NonServiceImpacting: Exchange Control Panel connectivity (External) transaction failure - Test-ECPConnectivity must be run on an Exchange server. Forensic: MSExchangePop3: Average LDAP Latency Red>1000ms Forensic: MSExchangePop3: Average RPC Latency Red>1000ms Forensic: MSExchangePop3: Mailbox Offline Errors Rate Red>10 per min Forensic: MSExchangePop3: Permanent Active Directory Errors Rate Red>10 per min Forensic: MSExchangePop3: Permanent Storage Errors Rate Red>10 per min Forensic: MSExchangePop3: Transient Active Directory Errors Rate Red>10 per min Forensic: MSExchangePop3: Transient Errors Rate Red>10 per min Forensic: MSExchangePop3: Transient Mailbox Connection Failures Rate Red>10 per min Forensic: MSExchangePop3: Transient Storage Errors Rate Red>10 per min NonServiceImpacting: The internal Web Services connectivity transaction failed. The Test-WebServicesConnectivity cmdlet must be run on a Client Access server. NonServiceImpacting: WebServices connectivity (Internal) transaction failure - The credentials can't be used to test Web Services. NonServiceImpacting: Overall Health Forensic: Overall Health NonServiceImpacting: Overall Health NonServiceImpacting: Overall Health Forensic: Overall Health NonServiceImpacting: Overall Health This monitor pings a agentless computer using an ICMP Ping. If the computer is agent managed, it pings itself locally. KHI: Active Directory is reaching its capacity to hold Exchange Active Sync device classes. KHI: Active Sync is temporarily suspending requests to an unresponsive mailbox server. Users with mailboxes on this server may not be able to sync until the server recovers. KHI: ActiveSync connectivity (Internal) transaction failures. KHI: Exchange ActiveSync connectivity (Internal) transaction failure - Autodiscovery failure. KHI: MSExchangeActiveSync: Requests Queued Red>500 KHI: Privileges for the Exchange ActiveSync service are incorrect. Check permissions for the Exchange ActiveSync service's ASP.NET process account. KHI: There was an Exchange ActiveSync connectivity (Internal) transaction failure. The Test-ActiveSyncConnectivity cmdlet must be run on a Client Access server. KHI: The Autodiscover request failed to complete using external host names. KHI: The Autodiscover request failed to complete using external host names. KHI: The Autodiscover service encountered an installation error. KHI: MSExchangeFDS:OAB: Download Task Queued - sustained for 10 hours - Red (>1). KHI: MSExchangeFDS:OAB: Download Tasks Completed - sustained for 24 hours - Red (= 0). KHI: MSExchangeFDS:OAB: Download Tasks Queued - sustained for 10 hours - Red (>10). KHI: An IMAP4 connectivity transaction failure occurred. A security error was found. KHI: An IMAP4 connectivity transaction failure occurred. No Exchange virtual server was found on the node specified by the user. KHI: An IMAP4 connectivity transaction failure occurred. The Exchange Information Store service isn't running. KHI: An IMAP4 connectivity transaction failure occurred. The mailbox database isn't unique. KHI: An IMAP4 connectivity transaction failure occurred. The Mailbox database wasn't found. KHI: An IMAP4 connectivity transaction failure occurred. The mailbox isn't enabled for the user. KHI: An IMAP4 connectivity transaction failure occurred. The NetworkCredential value for the given MailboxCredential is set to null. KHI: An IMAP4 connectivity transaction failure occurred. The session object wasn't created. KHI: An IMAP4 connectivity transaction failure occurred. The specified server is not a Client Access server. KHI: An IMAP4 connectivity transaction failure occurred. The specified server version is older than the currently-supported versions. KHI: An IMAP4 connectivity transaction failure occurred. The specified user isn't unique. KHI: IMAP4 connectivity transaction failure - The Client Access Server is not RPC-enabled. KHI: IMAP4 connectivity transaction failure - The Client Access server was not found. KHI: IMAP4 connectivity transaction failure - The Client Access Server was not specified. KHI: IMAP4 connectivity transaction failures. KHI: MSExchangeImap4: Average Command Processing Time Red>60s KHI: Availability Service initialization failed. KHI: Cross-Forest MailTips isn't responding to requests within SLA - Red (>10s) - KHI: In-Forest MailTips isn't responding to requests within SLA - Red (>10s) - KHI: Too many failed message tracking requests via EWS - Red (>5%) - KHI: Too many failed message tracking requests via EWS - Yellow(>3%) - KHI: Too many failed message tracking requests via task - Red (>5%) - KHI: Too many failed message tracking requests via task - Yellow (>3%) - KHI: A file from a theme folder couldn't be parsed. KHI: A file from a theme folder couldn't be parsed. Review MSExchangeOWA event 19 for the cause. KHI: A file from a theme folder couldn't be parsed. Review MSExchangeOWA event 20 for the cause. KHI: A file from a theme folder couldn't be parsed. Review MSExchangeOWA event 22 for the cause. KHI: A folder couldn't be created to cache the current Outlook Web App process. Other processes may be using the same directory. KHI: HTTP Service Request Queues: CurrentQueueSize Red>500 KHI: HTTP Service Request Queues: CurrentQueueSize Yellow>200 KHI: HTTP Service Request Queues: RejectionRate Red>10 KHI: HTTP Service Request Queues: RejectionRate Yellow>5 KHI: MSExchange OWA: Connection Failed Transient Exception Percentage Red>10 KHI: MSExchange OWA: Connection Failed Transient Exception Percentage Yellow>5 KHI: MSExchange OWA: Failed Requests/s Red>10 KHI: MSExchange OWA: Failed Requests/s Yellow>5 KHI: MSExchange OWA: IM - Sent Message Delivery Failure Percentage Yellow>10 KHI: MSExchange OWA: IM - Sign-In Failure Percentage Yellow>10 KHI: MSExchange OWA: Mailbox Offline Exception Percentage Red>10 KHI: MSExchange OWA: Mailbox Offline Exception Percentage Yellow>5 KHI: MSExchange OWA: Storage Permanent Exception Failure Percentage Red>10 KHI: MSExchange OWA: Storage Permanent Exception Failure Percentage Yellow>5 KHI: MSExchange OWA: Storage Transient Exception Failure Percentage Red>10 KHI: MSExchange OWA: Storage Transient Exception Failure Percentage Yellow>5 KHI: Outlook Web App connectivity (External) transaction failures. KHI: Outlook Web App connectivity (External) transaction warnings. KHI: Outlook Web App connectivity (Internal) transaction failures. KHI: Outlook Web App connectivity (Internal) transaction warnings. KHI: Outlook Web App failed to initialize. KHI: Outlook Web App failed to initialize. A file from a theme folder couldn't be parsed. Review MSExchangeOWA event 25 for the cause. KHI: Outlook Web App failed to initialize. A forms registry file is not valid. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. Review MSExchangeOWA event 5 for the cause. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. Review MSExchangeOWA event 6 for the cause. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. Review MSExchangeOWA event 7 for the cause. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. Review MSExchangeOWA event 8 for the cause. KHI: Outlook Web App failed to initialize. A forms registry file isn't valid. Review MSExchangeOWA event 9 for the cause. KHI: Outlook Web App failed to initialize. A referenced forms registry folder doesn't exist. Review MSExchangeOWA event 1 for the cause. KHI: Outlook Web App failed to initialize. A referenced forms registry folder doesn't exist. Review MSExchangeOWA event 2 for the cause. KHI: Outlook Web App failed to initialize. A referenced theme folder is missing. Review MSExchangeOWA event 18 for the cause. KHI: Outlook Web App failed to initialize. A required forms registry folder doesn't exist. For more information, review MSExchangeOWA event 3. KHI: Outlook Web App failed to initialize. A required small icon configuration file doesn't exist. KHI: Outlook Web App failed to initialize. A theme ID attribute wasn't found. Review MSExchangeOWA event 24 for the cause. KHI: Outlook Web App failed to initialize. No default theme was found. Review MSExchangeOWA event 107 for the cause. KHI: Outlook Web App failed to initialize. No default theme was found. Review MSExchangeOWA event 26 for the cause. KHI: Outlook Web App failed to initialize. There are multiple forms registries with the same name. KHI: Outlook Web App failed to retrieve the Active Directory system configuration session. KHI: Outlook Web App wasn't able to proxy traffic because the authentication for the connection between the two Client Access servers failed. KHI: Outlook Web App wasn't able to register for setting change notification for one of its virtual directories. KHI: The Outlook Web App proxy failed because it couldn't find a trusted certificate for SSL encryption. KHI: The Outlook Web App proxy failed because no Outlook Web App virtual directory configured for Kerberos authentication could be found in the site. KHI: The Outlook Web App proxy failed because of a version mismatch between the source and destination servers. KHI: The Outlook Web App proxy failed because of SSL configuration issues on the destination Outlook Web App virtual directory. KHI: The Outlook Web App proxy failed to verify access for the account used by the Exchange Client Access server. KHI: The Outlook Web App proxy or redirection failed because one of the service discovery entries isn't valid. KHI: The WebReady Document Viewing manager wasn't able to access the temporary folder. KHI: The WebReady Document Viewing worker application can't be found. KHI: There was an Outlook Web App connectivity (External) transaction failure. The Client Access server configuration check failed. KHI: There was an Outlook Web App connectivity (Internal) transaction failure. The Client Access server configuration check failed. KHI: There's an error in your Outlook Web App configuration. A character in a file extension isn't valid. KHI: There's an error in your Outlook Web App configuration. The configuration for a virtual directory couldn't be found. KHI: WebReady Document Viewing isn't registered. To correct this problem, reinstall Outlook Web App. KHI: Exchange Control Panel connectivity (External) transaction failure - Client Access server configuration check failure. KHI: Exchange Control Panel connectivity (External) transaction failures. KHI: Exchange Control Panel connectivity (External) transaction warnings. KHI: Exchange Control Panel connectivity (Internal) transaction failure - Client Access server configuration check failure. KHI: Exchange Control Panel connectivity (Internal) transaction failures. KHI: Exchange Control Panel connectivity (Internal) transaction warnings. KHI: The file that lists the mobile operators and their capabilities can't be found KHI: A POP3 connectivity transaction failure occurred because a security error was found. KHI: A POP3 connectivity transaction failure occurred. The Client Access server isn't enabled for RPC. KHI: A POP3 connectivity transaction failure occurred. The Client Access server wasn't found. KHI: A POP3 connectivity transaction failure occurred. The Client Access server wasn't specified. KHI: A POP3 connectivity transaction failure occurred. The mailbox database isn't unique. KHI: A POP3 connectivity transaction failure occurred. The mailbox database wasn't found. KHI: A POP3 connectivity transaction failure occurred. The mailbox isn't enabled for the user. KHI: A POP3 connectivity transaction failure occurred. The Microsoft Exchange Information Store service isn't running. KHI: A POP3 connectivity transaction failure occurred. The NetworkCredential value for the given MailboxCredential is set to null. KHI: A POP3 connectivity transaction failure occurred. The session object hasn't been created. KHI: A POP3 connectivity transaction failure occurred. The specified server isn't a Client Access server. KHI: A POP3 connectivity transaction failure occurred. The specified user isn't unique. KHI: A POP3 connectivity transaction failure occurred. The version of the server is older than the supported versions. KHI: A POP3 connectivity transaction failure occurred. There is no Exchange virtual server on the server that was specified by the user. KHI: MSExchangePop3: Average Command Processing Time Red>60s KHI: POP3 connectivity transaction failures. KHI: Client Access Server: Approaching too many TCP v4 connections Red>58981 KHI: Client Access Server: Approaching too many TCP v4 connections Yellow>52548 KHI: Client Access: OAB is getting too large Red>965738496 bytes (921 MB) KHI: Client Access: OAB is getting too large Yellow>858783744 bytes (819 MB) KHI: Frequent EAS service restarts. Check Application log for crash events and more information. KHI: MSExchangeIMAP4 process is repeatedly crashing. KHI: MSExchangePOP3 process is repeatedly crashing. KHI: The Microsoft Exchange Address Book service (MSExchangeAB) isn't running. KHI: The Microsoft Exchange File Distribution service (MSExchangeFDS) isn't running. KHI: The Microsoft Exchange Forms-Based Authentication service (MSExchangeFBA) isn't running. KHI: The Microsoft Exchange IMAP4 service (MSExchangeIMAP4) isn't running. KHI: The Microsoft Exchange Mailbox Replication Service (MSExchangeMailboxReplication) isn't running. KHI: The Microsoft Exchange POP3 service (MSExchangePOP3) isn't running. KHI: The Microsoft Exchange Protected Service Host service (MSExchangeProtectedServiceHost) isn't running. KHI: A Web Services connectivity (Internal) transaction failure occurred. There was an Autodiscover failure. KHI: An Exchange certificate has expired or will expire very soon. Immediate action is required. KHI: An Exchange certificate will expire soon. KHI: An internal server error occurred in the Exchange Web Services component. KHI: WebServices connectivity (Internal) transaction failures. KHI: An error occurred while executing the Test-OWAConnectivity (Internal) cmdlet. KHI: An error occurred while running the Test-ActiveSyncConnectivity (Internal) cmdlet. KHI: An error occurred while running the Test-CalendarConnectivity cmdlet in external mode. KHI: An error occurred while running the Test-CalendarConnectivity cmdlet in internal mode. KHI: An error occurred while running the Test-ECPConnectivity (Internal) cmdlet. KHI: An error occurred while running the Test-OWAConnectivity (External) cmdlet. KHI: An error occurred while running the Test-WebServicesConnectivity cmdlet in internal mode. KHI: An error occurred while the Test-ECPConnectivity (External) cmdlet was running. KHI: An Exchange ActiveSync connectivity (Internal) transaction failure occurred. The test credentials can't be used to test Exchange ActiveSync. KHI: An Outlook Web App connectivity (External) transaction failure occurred. The test credentials can't be used to test Outlook Web App. KHI: An Outlook Web App connectivity (Internal) transaction failure occurred. The test credentials can't be used to test Outlook Web App. KHI: Exchange Control Panel connectivity (External) transaction failure - The test credentials can't be used to test the Exchange Control Panel. KHI: Exchange Control Panel connectivity (Internal) transaction failure - The test credentials can't be used to test the Exchange Control Panel. KHI: Exchange was unable to execute the diagnostic cmdlet to probe the IMAP4 connectivity state. KHI: Exchange was unable to execute the diagnostic cmdlet to probe the POP3 connectivity state. KHI: Failed to execute the Test-ActiveSyncConnectivity (Internal) diagnostic cmdlet. KHI: Failed to execute the Test-OutlookWebServices diagnostic cmdlet. KHI: Failed to execute the Test-OWAConnectivity (External) diagnostic cmdlet. KHI: Failed to execute the Test-OWAConnectivity (Internal) diagnostic cmdlet. KHI: Failed to execute the Test-WebServices (Internal) diagnostic cmdlet. KHI: POP3 connectivity couldn't be tested. KHI: The Test-CalendarConnectivity cmdlet failed to run in external mode. KHI: The Test-CalendarConnectivity cmdlet failed to run in internal mode. KHI: The Test-OutlookConnectivity (Internal) cmdlet failed to run. KHI: There was a Web Services connectivity (Internal) transaction failure. The credentials supplied can't be used to test Web Services. KHI: The Test-ECPConnectivity (External) cmdlet failed to run. KHI: The Test-ECPConnectivity (Internal) diagnostic cmdlet failed to run. KHI: Availability Service Initialization Failure KHI: Availability service requests to external host names failed. KHI: Invalid Account Credentials/Unable to Authenticate KHI: Missing Availability Service Configuration Information for the Current Forest KHI: The Availability service request to the local server FQDN failed. KHI: Calendar Connectivity (External) transaction failures - Failed to Retrieve HTML view. KHI: Calendar Connectivity (External) transaction failures - Failed to Retrieve ICS file. KHI: Calendar Connectivity (Internal) transaction failures - Failed to Retrieve HTML view. KHI: Calendar Connectivity (Internal) transaction failures - Failed to Retrieve ICS file. KHI: Calendar Connectivity transaction warnings - Virtual Directory is not enabled for Anonymous Calendar Sharing. KHI: The Client Access server wasn't able to contact a Unified Messaging server for a Play On Phone request. KHI: HTTP Connectivity with Autodiscover - Address Book failure (ABREF) KHI: HTTP Connectivity with Autodiscover - Address Book failure (NSPI) KHI: HTTP Connectivity with Autodiscover - Autodiscover failure KHI: HTTP Connectivity with Autodiscover - RPC Client Access failure (Connect) KHI: HTTP Connectivity with Autodiscover - RPC Client Access failure (Logon) KHI: HTTP Connectivity with Autodiscover - RPC over HTTP failure (RpcProxy) KHI: HTTP Connectivity with Autodiscover - Unexpected Exception KHI: TCP Connectivity with Autodiscover - Address Book failure (ABREF) KHI: TCP Connectivity with Autodiscover - Address Book failure (NSPI) KHI: TCP Connectivity with Autodiscover - Autodiscover failure KHI: TCP Connectivity with Autodiscover - RPC Client Access failure (Connect) KHI: TCP Connectivity with Autodiscover - RPC Client Access failure (Logon) KHI: TCP Connectivity with Autodiscover - Unexpected Exception KHI: The powershell script rolling out alternate service account password for CAS array Kerberos authentication has failed - RollAlternateServiceAccountPassword.ps1 This only applies if a shared credential is in use to allow Kerberos authentication.  Successful password update has not been detected for the shared service account used by CAS array machines to perform Kerberos authentication.  RollASACredentialPassword.ps1 has not been run and password may be stale.  If the shared service account password expires, on-site Outlook connection outage may result. KHI: HTTP Connectivity Against Local Server - Address Book failure (ABREF) KHI: HTTP Connectivity Against Local Server - Address Book failure (NSPI) KHI: HTTP Connectivity Against Local Server - Autodiscover failure KHI: HTTP Connectivity Against Local Server - RPC Client Access failure (Connect) KHI: HTTP Connectivity Against Local Server - RPC Client Access failure (Logon) KHI: HTTP Connectivity Against Local Server - RPC over HTTP failure (RpcProxy) KHI: HTTP Connectivity Against Local Server - Unexpected Exception KHI: TCP Connectivity Against Local Server - Address Book failure (ABREF) KHI: TCP Connectivity Against Local Server - Address Book failure (NSPI) KHI: TCP Connectivity Against Local Server - RPC Client Access failure (Connect) KHI: TCP Connectivity Against Local Server - RPC Client Access failure (Logon) KHI: TCP Connectivity Against Local Server - Unexpected Exception KHI: The average Microsoft Exchange Address Book NSPI directory request is taking longer than the allotted threshold. This is negatively affecting the Outlook experience. KHI: Monitoring failed to run the Test-MRSHealth cmdlet. KHI: MSExchange Mailbox Replication service isn't responding to RPC/WCF ping. KHI: The Microsoft Exchange Mailbox Replication service isn't running. KHI: The Microsoft Exchange Mailbox Replication service isn't scanning MDB queues for jobs. KHI: The Microsoft Exchange Mailbox Replication service wasn't able to unlock the target mailbox after the move. Client Access Microsoft Exchange 2010 Server All Windows Computers ActiveSync AutoDiscovery FDS IMAP4 IW OWA ECP POP3 Services WebServices Client Access Test Configuration Client Access Availability Service Anonymous Calendar Sharing Client Access Offline Address Book Client Access Unified Messaging Monitors Outlook connectivity against an individual server through load balancer - This closely maps to the end user experience Monitors Outlook connectivity against an individual server Monitors Outlook Mailbox performance for an individual server Monitors Outlook Directory performance for an individual server Monitors Windows RPC/HTTP proxy performance for an individual server Mailbox Replication Service

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Properties

Display Name Description
Cmdlet Sync Time  
Display Name Display name of monitoring object.
Install Path  
Role Name (Key)  
Sync Time  
Version  

Discovered By

Name Description
Microsoft.Exchange.2010.ClientAccessRole.DiscoveryRule  

Relations

Health Source
NameClassType
Microsoft.Exchange.2010.ClientAccessRole.Hosts.Microsoft.Exchange.2010.ClientAccessComponent Client Access Hosting
Entity Watched By Perspective Entity Reference

Health Target
NameClassType
Microsoft.Exchange.2010.Server.Contains.Microsoft.Exchange.2010.ServerRole Server Role Membership
Windows Computer Hosts Windows Computer Role Relationship Type Windows Computer Role Hosting

Class Knowledgebase

Summary
This class does not contain any summary.
External References
This class does not contain any external references.

See Also for Exchange Server Management Pack


Downloads for Exchange Server Management Pack

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